Our App is free for you to download. It is important to remember that if you are using the App outside of an area with Wi-Fi, your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile network provider for the cost of data for the duration of connection while using the App. We are not responsible for any connectivity issues you may experience.
You must keep your contact details up to date so we can contact you when we need to.
You must keep your online account details secure and take all reasonable precautions to prevent unauthorised or fraudulent use of them.
When using our App, you agree to accept responsibility for all activities while using the App.
In certain circumstances, we may suspend your use of the App if we feel we have reasonable grounds to do so. Reasonable grounds may include where we have concerns which relate to security of your account or the suspected unauthorised or fraudulent use of the App.
We may also suspend your use of the App if we are required to do so by applicable law.
If we do suspend your use of the App you might not be able to use it in the future. Please contact our Customer Services team on contact@cobraltd.uk.
In addition to the limitations of liability set out in the relevant Conditions of Travel which apply to your journey, we will not, under any circumstances, be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the App, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.
We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the App. Nothing in these terms and conditions shall exclude or limit Skyshuttlebus’s liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.
You can end this agreement at any time by deleting the App from your mobile device. If you end your agreement with us and decide to delete and not to use the app.
We may end your agreement with us for reasons including but not limited to if you are (or we suspect that you are):
We may also end your agreement with us if:
If your agreement with us ends, you must uninstall the App from your mobile device(s) and all rights granted by us to you in respect of the App will immediately end.
Your contact details (email and phone number) are stored on the device (as well as our server) so that you can identify your account and update the details if required.
We will only use the information you supply to maintain your account.
We will only use the information that we collect about you lawfully, in accordance with the applicable law including the General Data Protection Regulation. For more information about how we process your personal data, please visit our privacy policy and cookie policy.
The App is owned and operated by us and any data, text, graphics, images, audio and video clips, logos, icons, software and links and any intellectual property and other rights relating thereto, are and will remain our property.
Notwithstanding the foregoing, you may not copy, reproduce, republish, upload, post, transmit or distribute the App or any of its content without our express prior written permission from Skyshuttlebus.
Unless expressly permitted by Skyshuttlebus, you must not use the data from the App to populate or update any other software or database nor use any automated system, software or process to extract content and/or data, including trawling, data mining and screen scraping.
At some point in the future, we may want to update the App. The App is currently available on Android and iOS – the requirements for both systems may change and if they do, you’ll need to download the updates if you want to keep using the App.
We may revise these terms and conditions at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are binding on you.
Each provision of these terms and conditions (as amended from time to time) shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held inapplicable or unenforceable in any circumstances and shall remain in force notwithstanding the termination of these terms and conditions howsoever occasioned.
No waiver by us shall be construed as a waiver of any breach of any provision of these terms and conditions.
We work with our suppliers to ensure that all data is accurate so that the live times on the bus stop departure boards and the vehicle tracking information is up to date. There may be times when some of the feeds experience data issues - in these cases, we cannot be held liable for incorrect information, but we do pledge to solve any issues as soon as they occur
These terms and conditions shall be governed by English law and the parties hereby irrecoverably submit to the exclusive jurisdiction of the English Courts.
Last updated: April 02th 2024